USE Cares
On top of all the collective bargaining and workplace protection, USE cares for members in providing financial assistance to them and their family.
U Care Hardship Grant
The U Care Hardship Grant provides a one-off assistance to low-income union members in the event that the member suffers hardship arising from one of the following circumstances which is of a non-industrial nature: a. Death b. Total and permanent incapacity c. Serious chronic medical condition* d. Registered fire or flood victim * Pre-existing serious chronic medical condition diagnosed before the applicant became a Union Member will not be considered. Eligibility Criteria Union Members must meet the following criteria in order to be eligible for the grant:- Total Monthly Gross Household Income of $1,800 and below; or Per Capita Income of $500 and below if gross household income exceeds $1,800
- Minimum of 6 months continuous paid-up union membership at the point of application
NTUC Care Fund (e-Vouchers)
Aims to assist our low-income union members to defray their cost of basic necessities and their children’s school expenses for the new school year.
The NTUC Care Fund (e-Vouchers) are valid till 30 April 2022. Strictly no extension will be granted after the voucher expiry date.
Eligibility Criteria:
2.1 Member’s date joined union must be at least 6 continuous months at point of application and must not be in arrears
2.2 For Members with Family Members Staying in Same Household in Singapore:
• Total Monthly Gross Household Income1 of $3,400 and below, OR
• Per Capita Income of $850 and below if Gross Household Income exceeds $3,400
2.3 For Members without Family Members Staying in Same Household in Singapore:
• Monthly Gross Personal Income1 of $1,500 and below
Gross income is defined as all income derived from employment/business, inclusive of overtime and allowances.
Voucher Quantum for Successful Application
- Members without family members staying in the same household in Singapore – $50.00
- Members with family members staying in the same household in Singapore – $100.00
- Members with Eligible school-going child – Additional $100 per child (Eg. Member with 2 school-going children will receive $300.00)
Please access the online demo step-by-step guide that will guide you through the application process via this link: http://www.ntuc.org.sg/ucare/onlineappdemo.htm
More information about the NTUC Care Fund (e-vouchers)
Please submit new online applications at www.ntuc.org.sg/ucare/apply
The following is a gentle reminder before submitting your application:
- NTUC Care Fund (e-Vouchers) – Supporting Document Checklist
- Infographic on How to update mobile number
Application opens from 22 June to 22 July 2021. It is closed.
Family Fun Fiesta
The Family Fun Fiesta (F3) @ Downtown East is organised and sponsored by NTUC Club in support of the Labour Movement’s U Care initiative.
Held several times a year. the Family Fun Fiesta aims to strengthen family bonding, promote a greater work-life balance and better well-being by enabling lower-income union members to enjoy a day of fun with their families at Downtown East at no cost.
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Eligibility Criteria
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To be eligible, union members must meet the following criteria:
a. Total Monthly Gross Household Income of $4,000 and below;
OR Per Capita Income of $1000 and below if gross household income exceeds $4,000
b. Members must not be in arrears of membership dues.
How to apply?
Application is now closed. Follow our facebook page to receive timely updates when the application is open.
USE Quick Relief Fund
The USE Quick Relief Fund is an immediate assistance for union members who are in dire financial conditions and need help to tide over the difficult period.
How to apply?
Union members who are facing financial difficulties, email us at use@ntuc.org.sg.
NTUC Care Fund (COVID-19 Enhanced)
To continue to provide help to our members, Care and Share will be rolling out a new programme – The NTUC Care Fund (COVID-19 Enhanced).
This new programme is intended to help our members still affected by this pandemic and to assist more members based on the new qualifying criteria.
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Union members WITH dependents staying in Singapore |
Union members WITHOUT dependents staying in Singapore |
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Affected Union Members |
§ Employment income drop of at least 30% reduction OR § Lost your job due to retrenchment or termination/non-renewal of contract OR § Experienced at least 2 job or event cancellations (if you are self-employed) |
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Income Criteria |
Original Gross Monthly Personal Income of not more than $4,500 |
Original Gross Monthly Personal Income of not more than $1,600 |
| Existing Members |
$300 per member |
$100 per member |
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New Members* |
$200 per member |
$50 per member |
*New members who join after 1 Oct 2020 will be required to have minimum one-month paid-up membership fee before payout is made.
If you received payout under the first NTUC Care Fund (COVID-19) exercise and are still a union member, you are eligible and will receive your next payout by early December 2020. Look out for an SMS from NTUC.
Application opens from 23 November 2020 to 28 February 2021. Apply and read more at ntuc.org.sg/carefundcovid
CAP+Ure Fund
The CAP+Ure Fund targets to reach out to union members (with children), who are impacted by total and sudden (unexpected) loss of income. To provide interim financial support for children’s educational and nutritional needs, each eligible child will receive $250 worth of FairPrice vouchers.
ELIGIBILITY CRITERIA
Member must meet the following criteria to be eligible for the funding:
> Monthly Gross Household Income (GHI) of $5,800 and below or Per Capita Income (PCI) of $1,450 and below if exceeds GHI
> Infants and Children aged 21 years and below studying at eligible educational institutions
> Government / Government-aided / Independent schools (primary and secondary) under the Ministry of Education;
> Junior colleges; Institute of Technical Education; Millennia Institute;
> Special education schools
> 6 months of continuous paid-up union membership
> Retrenchment benefits of not more than $6,500
How to apply?
Completed applications with supporting documents can be email to: use@ntuc.org.sg
Alternatively, you may mail back the completed original application form together with the photocopied supporting documents to: Union of Security Employees Customer Service Centre 200 Jalan Sultan, #03-24 Textile Centre, Singapore 199018
NTUC GIFT Insurance
NTUC GIFT is a group insurance policy exclusively for members of NTUC affiliated unions/association. All union members who are 65 years and below are automatically covered against death and total & permanent disability (TPD) of up to S$40,000. Union leaders are eligible for double the sum assured. Union members’ spouses below 65 years old are also covered against death and TPD. Eligible members aged 65 years and above can opt for extension of coverage with payment of a token fee.
Please refer to the NTUC GIFT brochure below for more details:
Download the form for Death
Download the form for TPD
Eligibility Criteria
Members who:
- are 16 to 65 years of age (include spouses below the age of 65, i.e. before their 65th birthday)
- have at least 6 months of continuous paid-up union/association membership
Claim Submission
- In the event of a claim, the member/next-of-kin needs to submit the duly completed claim form together with all necessary supporting documents to their union/association for endorsement. The duly claim form must be submitted within 90 days of incident to the union office.
Union Membership Benefits
Click here for more details.