USE Cares
On top of all the collective bargaining and workplace protection, USE cares for members in providing financial assistance to them and their family.
NTUC CARE FUND (SPECIAL ASSISTANCE) 2023
The application opens from 5 June, 0900hrs to 21 July 2023, 2359hrs.
The NTUC Care Fund (Special Assistance) aims to assist our lower income union
members to cope with rising cost of living.
The NTUC Care Fund (Special Assistance) is a one-time cash relief which will be credited into member’s registered bank account. Upon successful application, you will receive an email notification on the application status. The cash relief will be credited into your registered bank account within 30 working days, subject to bank clearance.
NTUC members may apply via OneCARE at https://ucare.ntuc.org.sg/assistance/
Note: Members are advised to submit their applications before the closing date as late
submission will not be processed.
Eligibility Criteria
- Member’s date joined union must be at least 6 continuous months at the point of
application and must not be in arrears. - For Members with Family Members1 Staying in Same Household in Singapore:
• Total Monthly Gross Household Income of $3,800 and below, OR
• Per Capita Income of $950 and below if Gross Household Income1 exceeds $3,800 - For Members without Family Member Staying in Same Household in Singapore:
• Monthly Gross Personal Income of $1,650 and below
Required Supporting Documents
Applicant’s Bank Statement (manually upload)
• Copy of Bank Statement showing Bank Account Name, Bank Account Number and
Name/Logo of the Bank for verification purposes
Income Documents from Spouse (manually upload)
• Copy of Payslip of any month in the year 2023 (if spouse is working) OR,
• Copy of CPF Contribution History for the past 3 months (if spouse is not working)
NTUC Care Fund (e-Vouchers) 2022
The application period opens from 17 Oct 0900hrs to 16 Dec 2200hrs.
The NTUC Care Fund (e-Vouchers) is an assistance programme which aims to assist our low-income union members to defray their cost of necessities and their children’s school expenses for the new school year.
How to apply
Union members who meet the eligibility criteria may submit their applications via the new system OneCARE at https://ucare.ntuc.org.sg/assistance/
Note: Members are advised to submit their applications before the closing date as late submission will not be processed.
Eligibility Criteria
a) Membership – Member’s date joined union must be at least 6 continuous months at point of application and must not be in arrears
b)
Income – For Members with Family Members Staying in Same Household in Singapore:
• Total Monthly Gross Household Income1 of $3,400 and below, OR
• Per Capita Income of $850 and below if Gross Household Income2 exceeds $3,400 or
Income – For Members without Family Members Staying in Same Household in Singapore:
Monthly Gross Personal Income1 of $1,500 and below.
• Gross income is defined as all income derived from employment/business, inclusive of overtime and allowances
• Applicant’s immediate family members living in the same household in Singapore excluding domestic helper.
Required Supporting Income documents from member and spouse (if applicable):
e-Voucher Quantum for Successful Application
Successful applicants will receive their e-vouchers by SMS sent to the mobile number that is registered within 30 working days. Note: Sender name is ‘NTUC U Care’
The NTUC Care Fund (e-Vouchers) are valid till 30 April 2023. Strictly no extension will be granted after the voucher expiry date.
Here’s the system video guide to apply online.
Please read more from here
U Care Hardship Grant
The U Care Hardship Grant provides a one-off assistance to low-income union members in the event that the member suffers hardship arising from one of the following circumstances which is of a non-industrial nature: a. Death b. Total and permanent incapacity c. Serious chronic medical condition* d. Registered fire or flood victim * Pre-existing serious chronic medical condition diagnosed before the applicant became a Union Member will not be considered. Eligibility Criteria Union Members must meet the following criteria in order to be eligible for the grant:- Total Monthly Gross Household Income of $1,800 and below; or Per Capita Income of $500 and below if gross household income exceeds $1,800
- Minimum of 6 months continuous paid-up union membership at the point of application
Family Fun Fiesta
The Family Fun Fiesta (F3) @ Downtown East is organised and sponsored by NTUC Club in support of the Labour Movement’s U Care initiative. Held several times a year. the Family Fun Fiesta aims to strengthen family bonding, promote a greater work-life balance and better well-being by enabling lower-income union members to enjoy a day of fun with their families at Downtown East at no cost.- Eligibility Criteria
- To be eligible, union members must meet the following criteria: a. Total Monthly Gross Household Income of $4,000 and below; OR Per Capita Income of $1000 and below if gross household income exceeds $4,000 b. Members must not be in arrears of membership dues.
USE Quick Relief Fund
The USE Quick Relief Fund is an immediate assistance for union members who are in dire financial conditions and need help to tide over the difficult period. How to apply? Union members who are facing financial difficulties, email us at use@ntuc.org.sg.CAP+Ure Fund
Application period: 12 April 2023 to 31 December 2028
The CapitaLand-U Care Resilience and Enablement Fund or CAP+Ure for short, provides interim financial support to members who are impacted by total and sudden (unexpected) loss of income, to help support their children’s educational and nutritional needs.
Each eligible child will receive a one-time disbursement of $250 worth of NTUC FairPrice vouchers.
ELIGIBILITY CRITERIA
Member must meet the following criteria to be eligible for the funding:
• Monthly Gross Household Income (GHI) of $5,800 and below or Per Capita Income (PCI) of $1,450 and below if exceeds GHI
• Children aged 21 years old and below studying at eligible educational institutions:
– Government / Government-aided / Independent schools (primary and secondary) under the Ministry of Education;
– Junior colleges; Institute of Technical Education; Millennia Institute;
– Special education schools
• 6 months of continuous paid-up union membership
How to apply?
Members to submit their applications via OneCARE at https://ucare.ntuc.org.sg/assistance/
1. Complete all relevant sections in this form and provide all necessary supporting documents.
2. You will be updated on the outcome of the application within 4-6 weeks via email.
Subject to the Terms and Conditions
| CRITERIA | Relevant Supporting Documents |
| • Total and sudden (unexpected) loss of income – For retrenchments/termination, benefits/compensation must not exceed $6,500 |
• Documents to substantiate total and sudden loss of income e.g. company letter indicating retrenchment/termination benefits / medically boarded out, emails, SMS, letter as proof of postpone of job or cancellation (where applicable) AND • Member’s income documents e.g. CPF Statement (showing contribution history for the past 12 months)/ latest Notice of Assessment |
| • Monthly Gross Household Income (GHI) of $5,800 and below or Per Capita Income (PCI) of $1,450 and below if exceeds GHI | • Member’s spouse’s income documents, where applicable e.g. CPF Statement (showing contribution history for the past 12 months) / latest Notice of Assessment |
| • Infants and Children aged 21 years and below studying at eligible educational institutions: – Government / Government-aided / Independent schools (primary and secondary) under the Ministry of Education; – Junior colleges; Institute of Technical Education; Millennia Institute; – Special education schools Note: Does not include Polytechnic/ University students |
• Children’s education documents e.g. student pass / birth certs (for children aged 7 and below, without student pass) |
| • Date Joined Union must be at least 6 continuous months at point of application |
• Union/Association/NTUC Membership to verify |
NTUC GIFT Insurance
NTUC GIFT is a group insurance policy exclusively for members of NTUC affiliated unions/association. All union members who are 65 years and below are automatically covered against death and total & permanent disability (TPD) of up to S$40,000. Union leaders are eligible for double the sum assured. Union members’ spouses below 65 years old are also covered against death and TPD. Eligible members aged 65 years and above can opt for extension of coverage with payment of a token fee.
Please refer to the NTUC GIFT brochure below for more details:
Download the form for Death
Download the form for TPD
Eligibility Criteria
Members who:
- are 16 to 65 years of age (include spouses below the age of 65, i.e. before their 65th birthday)
- have at least 6 months of continuous paid-up union/association membership
Claim Submission
- In the event of a claim, the member/next-of-kin needs to submit the duly completed claim form together with all necessary supporting documents to their union/association for endorsement. The duly claim form must be submitted within 90 days of incident to the union office.
